My Favorite Things in the Salesforce Spring 20 Release

I usually start these posts with a quip about the weather. Instead here’s a quote I read in this week’s New Yorker, “Horticulturists have a mantra: right plant, right place.” Now that we have the pleasantries out of the way, let’s jump into the fun stuff. I can say without hyperbole that this is the best Salesforce release of the year.

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How to Notify Multiple Account Ship-Tos with Process Builder and Chatter

This is my first real technical Salesforce blog! A customer had many ship-tos and wanted a way to collaborate from one account to another.

I demoed two ways: the first is the classic Chatter post where all the account owners reside. This way, they can get the notifications on their terms via subscriptions.

This isn’t necessarily the jazziest way to demo multiple account coordination. That’s when I wanted to have my good friend process builder iterate through the account hierarchy and let the other account owners know about something.

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Dreamforce Pro-Tips

Dreamforce is a fortnight and a half away! This will be my second Dreamforce and I’m excited to attend and drink from the proverbial firehose of new information and engaging with our customers for a week. I recently attended a local user group where a few MVPs and perennial Dreamforce attendees (9, 10, and 13-time attendees were in the room) shared some best practices on how to make the most of the conference. I was really impressed with their knowledge, and wanted to share their pro-tips with the rest of the world.

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Rahm’s Emails

When Salesforce announced it was going to build a new building in Chicago, I thought to myself, “That’d be an interesting FOIA request.” I thought it would be an interesting request because the mayor at the time, Rahm Emanuel, was very pro-business and also was an avid user of a personal email for city business.

I wanted his emails to know what exactly transpired over email to get to this announcement. But instead, I found the request and subsequent appeal process, and Rahm’s mailing list to be much more interesting than what I originally sought.

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