If there’s one thing consistent about Metra, it’s the inconsistencies. Trains are often delayed, but it’s more than just an inconsistent schedule. The behaviors of conductors varies from train to train. I wanted to learn why some conductors, or “trainmen”, enforce the quiet car while others do not. To do this, I filed a Freedom of Information Act request and obtained the latest trainmen training materials.
Continue reading “If You Hear Something, Say Something: Metra’s Quiet Car Policy”