If You Hear Something, Say Something: Metra’s Quiet Car Policy

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If there’s one thing consistent about Metra, it’s the inconsistencies. Trains are often delayed, but it’s more than just an inconsistent schedule. The behaviors of conductors varies from train to train. I wanted to learn why some conductors, or “trainmen”, enforce the quiet car while others do not. To do this, I filed a Freedom of Information Act request and obtained the latest trainmen training materials.

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Stop Writing With Bullshit

Your writing is full of bullshit. All your emails, blogs, and reports are full of unnecessary jargon, weasel words, and platitudes. And it’s all because you’re afraid of being bold and direct.

At least that’s what Josh Bernoff believes.

And according to him, you can change all of that. Bernoff’s book Writing Without Bullshit calls you out on your bullshit, but provides succinct and actionable ways to change not only how you write, but how you communicate.

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