This is my first real technical Salesforce blog! A customer had many ship-tos and wanted a way to collaborate from one account to another.
I demoed two ways: the first is the classic Chatter post where all the account owners reside. This way, they can get the notifications on their terms via subscriptions.
This isn’t necessarily the jazziest way to demo multiple account coordination. That’s when I wanted to have my good friend process builder iterate through the account hierarchy and let the other account owners know about something.
Continue reading “How to Notify Multiple Account Ship-Tos with Process Builder and Chatter”