Author: Erik

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The Art of Access and How I Got My FOIA Groove Back

Starting late last year I used to submit a Freedom of information act request a day. But alas, my priorities changed for a couple of months and I went into a drought. I enjoy writing FOIAs and pouring over documents and wanted to return to form. To get me requesting records again, I read The Art Of Access: Strategies For Acquiring Public Records and found it be inspiring enough for me to get out of my FOIA funk and back into my FOIA groove.

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The Little Things

I build a lot of demos for customers. To keep things interesting for myself and also for the customer’s keen eyes, I like sprinkling in little Easter Eggs. In this case, for a customer in England, I couldn’t help but create a New Order / Madchester reference on the account hierarchy.

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The Year of Susan

I was once eating lunch at a financial services client, with whom I’m a customer. The entire customer and consulting team shared a table. The client bragged about how their lunches are free. And there were right to brag; there was an impressive spread of food: a salad bar, sushi bar, pizza bar, sandwich station, and more. It was one of the best stocked cafeterias I’ve seen in my career and also had some of the best natural light I’ve experienced in a cafeteria. But I soon had the realization that I, as a customer, made this lunch possible. I did everything to control myself to not retort, “My policy holder dollars paid for that pizza and Diet Coke – you’re welcome.”

But the food spread and my jealousy of said spread were not the most interesting part of the conversation.

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